Additionalinformation

Additional Information

Companydescription

Company Description

Anton Paar develops, produces and distributes highly accurate laboratory instruments and process measuring systems, and provides custom-tailored automation and robotic solutions. We are now looking for an experienced candidate who can run the position of Service Engineer for our Rheo product line base at Shanghai.

Jobdescription

Job Description

• Provide after-sales service and technical support for the company’s rheometers and other instruments, including but not limited to installation, commissioning, repair, maintenance, and customer training.
• Support the achievement of service and maintenance sales targets and performance objectives.
• Create, maintain, and update various documents and reports in the CRM system in accordance with company requirements.
• Demonstrate a strong customer-focused service mindset and independently handle and resolve various customer issues.

Qualifications

• Bachelor’s degree or above in Materials Science, Chemistry, Physics, Polymer Science, Measurement and Control Technology and Instrumentation, Precision Instrumentation, Automation, Electronic Engineering, or a related field. A Master’s degree or above in a relevant field is preferred.
• At least two years of experience in the maintenance and repair of laboratory scientific instruments and equipment. Experience with surface characterization instruments, rheometers, or other physical property analysis instruments is preferred.
• Excellent English reading and comprehension skills.
• Excellent hands-on technical skills, with knowledge of the installation and repair of various laboratory instruments.
• Excellent internal and external communication and coordination skills, with a strong team-oriented mindset.
• Ability to work effectively under pressure and willingness to travel extensively.